Privacy Policy
The website www.sahareye.com is operated by the company KAM TRADING SARL , a limited liability company governed by Moroccan law, registered in the Casablanca Trade Register under number ICE: 002762993000046. For any request or information, you can contact us at 05 22 33 47 77 .
1. Introduction
At Sahareye, the confidentiality of your personal data is a top priority. Whether you are a client from Morocco, a GCC country, or elsewhere, we are committed to protecting the information you entrust to us in accordance with applicable legislation, including:
- Moroccan Law No. 09-08 relating to the protection of individuals with regard to the processing of personal data;
- Consumer Privacy Laws in GCC Countries;
- European Union General Data Protection Regulation (GDPR) as best practice.
2. Definitions
- Personal data: Any information that can directly or indirectly identify a natural person.
- Processing: Any operation carried out on personal data (collection, recording, storage, modification, transmission, deletion, etc.).
- User: Any person browsing the sahareye.com website or interacting with our services.
- Data controller: Sahareye, as the entity determining the purposes and means of processing personal data.
3. Data collected
We collect different types of data depending on your interaction with our site or services:
3.1 Data collected automatically
- IP address
- Browser type and version
- Pages visited
- Browsing time
- Cookies and similar technologies (pixels, tags, etc.)
- Approximate location data
3.2 Data provided voluntarily
- Name, first name
- Postal and delivery address
- Phone number
- E-mail address
- Payment information (encrypted via secure provider)
- Order History
- Responses to surveys or comments
4. Purposes of processing
Your personal data is used exclusively for the following purposes:
- Order and delivery management
- Communication with the customer (order confirmation, after-sales service, etc.)
- Billing and accounting
- Direct marketing (emails, SMS, advertising retargeting)
- Statistical analysis and improvement of user experience
- Site security and fraud prevention
- Compliance with legal obligations (customs, taxation, etc.)
5. Legal basis for processing
We process your personal data on the following legal bases:
- Execution of the contract (purchase of products)
- Explicit consent (newsletter subscription, marketing cookies)
- Legitimate interest (site improvement, fraud prevention)
- Legal obligation (invoicing, tax compliance, etc.)
6. Recipients of the data
Your data may be transmitted to the following third parties:
- Logistics providers (local or international delivery)
- Payment Service Providers (PSP)
- Marketing Partners (Meta, Google Ads, TikTok Ads, Triple Whale)
- Website host and technical service providers (Shopify)
- Judicial or tax authorities (in case of legal obligation)
7. International transfers
Data transfers abroad may be made, in particular:
- To the United States & Canada (advertising providers or cloud services)
- To the United Arab Emirates or other GCC countries, in connection with regional marketing campaigns
These transfers are governed by standard contractual clauses or other appropriate guarantees.
8. Retention period
Your data is kept for a period proportional to the purposes of the processing:
- Customer data: 5 years after the last interaction
- Billing data: 10 years (legal obligation)
- Browsing data: 13 months maximum
- Marketing data: until consent is withdrawn
9. Cookies and similar technologies
Our site uses cookies to:
- Ensure the proper technical functioning of the site
- Remember your user preferences
- Track advertising performance
- Carry out retargeting (e.g. via Facebook Pixel or Google Ads)
You can manage your preferences through our consent banner or your browser settings.
10. Targeted advertising and profiling
By authorizing marketing cookies, you agree that Sahareye can establish purchasing profiles based on your browsing behavior in order to offer you:
- Personalized recommendations
- Targeted offers on Facebook, Instagram, TikTok, Snapchat, Google, etc.
- Retargeting campaigns in the Moroccan and Gulf markets
11. Data security
We apply strict technical and organizational measures:
- SSL encryption of communications
- Payment data encryption
- Firewalls and intrusion detection systems
- Limited access to data by role within our company
12. Your rights
In accordance with Moroccan laws, GCC and GDPR, you have the following rights:
- Right of access to your data
- Right of rectification
- Right to erasure
- Right to object to processing (including marketing)
- Right to data portability
- Right to withdraw consent
- Right to restriction of processing
You can exercise these rights by contacting us at hello@sahareye.com.
13. Processing of minors’ data
Our site is not intended for minors under the age of 18. We do not knowingly collect their data. In the event of involuntary collection, please contact us for immediate deletion.
14. Regional legal compliance (Morocco and GCC)
We are committed to respecting:
- CNDP (National Commission for the Control of Personal Data Protection) in Morocco
- Dubai Data Law, KSA Personal Data Protection Law, and other local regulations
- To obtain clear and explicit prior consent for any collection for marketing purposes
15. Changes to the Privacy Policy
This policy may be modified at any time to comply with the law or in the event of technological developments. The current version will always be accessible on our website.
16. Contact
For any questions or complaints related to this policy:
Licensed under the name Kam Trading
Email: hello@sahareye.com